Terms of Service

1. Acceptance of Terms

By accessing and using the Avira Official website and purchasing our products, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Use of Website

Permitted Use: You may use our website to browse products, place orders, and access customer support.

Prohibited Use: You may not:

• Use the website for any illegal purposes
• Attempt to interfere with or disrupt the website's functionality
• Copy, reproduce, or resell products without authorization
• Use automated tools to scrape or harvest data from the website

3. Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, or error-free. Products are subject to availability and we reserve the right to discontinue any product at any time.

4. Pricing & Payment

All prices are listed in Danish Kroner (DKK) and include applicable VAT. We reserve the right to change prices at any time without prior notice.

Payment Methods: We accept major credit cards, debit cards, and MobilePay.

Pricing Errors: If a product is listed at an incorrect price due to a typographical or system error, we reserve the right to refuse or cancel orders placed for that product.

5. Order Processing

Order Confirmation: Once you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order—it is simply acknowledgment that we have received it.

Order Fulfillment: We will make reasonable efforts to fulfill orders within stated timeframes. However, delivery times are estimates and not guaranteed.

Cancellations: We reserve the right to cancel orders in cases of product unavailability, pricing errors, or suspected fraudulent activity.

6. Shipping & Returns

Please refer to our Shipping & Returns Policy for detailed information about delivery, returns, and refunds. All returns are subject to our 14-day return policy in accordance with Danish consumer law.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Avira Official or its content suppliers and is protected by international copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Avira Official shall not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of our products or website
• Product results or outcomes—hair styling products are dependent on individual use and technique
• Damages resulting from misuse or improper care of products

Our total liability shall not exceed the amount you paid for the product in question.

9. Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Denmark. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the Danish courts.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Avira Official
Email: support@avira-official.com
Location: Copenhagen, Denmark